We Look Forward to Partnering with You for a Greener Tomorrow
At SAMAC International, we’re your partner in sustainable growth. For any questions about products, exports, or custom branding, our team is just a call or message away.
Still Have Questions? Our SAMAC Team is Here to Help.
Product
What types of biodegradable products does SAMAC International offer?
We provide eco-friendly disposable plates, cups, cutlery, bowls, boxes, napkins, and tissues — all made from sustainable materials like palm leaf, bagasse, and recycled paper.
Are SAMAC products safe for food use?
Yes, all our products meet international food-grade safety standards and are certified compostable and biodegradable.
Can your products handle hot and greasy foods?
Absolutely. Our products are leak-proof, heat-resistant, and grease-resistant—ideal for hot, cold, or oily dishes.
Do you offer different sizes and shapes?
Yes, every product category includes multiple size options to suit various serving needs, from snacks to full meals.
Import/Export
Does SAMAC International export products globally?
Yes, we proudly export to over 15 countries including the UAE, Saudi Arabia, UK, Germany, Kenya, and more.
What is your minimum order quantity for export?
For export orders, our MOQ typically starts at 10,000 units, depending on the product type and customization.
Do you provide assistance with customs documentation?
Yes, our team handles all necessary export documentation and compliance to ensure smooth international delivery.
What is the estimated delivery time for international orders?
Delivery times vary by region, but most international shipments are delivered within 2–4 weeks after order confirmation.
Services
What services does SAMAC International provide apart from selling products?
In addition to product supply, we offer bulk order management, custom branding, export support, and eco-packaging consultancy.
Do you serve B2B clients like restaurants and retailers?
Yes, we specialize in serving cafés, food trucks, QSRs, hotels, and event organizers with sustainable packaging solutions.
Can you handle urgent or time-sensitive orders?
Yes, depending on stock availability, we can prioritize urgent orders and provide fast dispatch options.
Customization
What customization options are available for eco-friendly packaging?
We offer logo printing, QR code integration, stickers, brand-themed colors, custom sizes, and window shapes — all using compostable materials and soy-based inks.
What is the MOQ for custom-branded products?
Customization is available for bulk orders with low MOQs. Exact quantity varies per product — usually starts at 15,000 pieces.
Can I submit my own design for branding?
Yes, you can share your logo, color codes, or custom design files. Our design team will assist with layout and proofing.
Is eco printing safe and long-lasting?
Absolutely. We use soy-based inks that are both environmentally friendly and durable for packaging use.
Contact / Communication
How can I reach SAMAC International for inquiries?
You can contact us via email at hello@samacinternational.com or call us at +91 99097 22300. You can also use the contact form on our website.
What is your response time to online inquiries or quote requests?
We aim to respond to all inquiries within 24 business hours.
Can I visit your office or manufacturing facility?
Yes, we welcome business visits by appointment. Our office is located in Surat, Gujarat, India.
Do you offer WhatsApp support?
Yes, you can reach out to us directly on WhatsApp for quick communication and quotes.